George was very helpful in diagnosing the issue with our dishwasher and helped us source a new one when it's couldn't be fixed.
Giving you the royal treatment.
Domestic appliance repair, sales and maintenance across Cambridgeshire, Bedfordshire and Hertfordshire.
parts & labour
included
7 days a week
Appliance Kings LTD is a local domestic appliance repair and sales business covering Cambridge and its surrounding towns and villages, Huntingdon and the surrounding areas, and Hertfordshire. We fix washing machines, tumble dryers, dishwashers, ovens, hobs, fridges, freezers and everything else that quietly runs a household until the morning it does not. Our tagline is giving you the royal treatment, and that is meant literally rather than decoratively: it describes how we think a customer should be spoken to, quoted and looked after from the first phone call to the end of the guarantee. We are a small, local, family-feel business rather than a national call centre with a subcontractor network. When you ring 07849 033758 you speak to people who know the area, know which towns the vans are near today and can tell you honestly whether we can get to you this afternoon or whether tomorrow is more realistic. That matters because appliance repair is a trade where the wrong answer is usually the one that sounds most convenient. We would rather give you a straight next-day slot we can keep than a same-day promise we quietly break at five o'clock. Our engineers are trained to explain things in plain English. If your washing machine has a failed drain pump because a coin worked its way past the filter, that is what you will be told, along with what the repair costs and what to do to stop it happening again. There is no jargon designed to make a simple job sound frightening and no vague talk of the machine needing work. Pricing follows the same principle. There is a £90 call-out that covers the visit, the diagnosis and the labour, with no hourly rate and no separate diagnosis fee, and parts are charged on top at a price quoted for your approval before anything is fitted. If we cannot fix it, you pay the £90 and nothing else. The local element genuinely shapes the work. Water across Cambridgeshire, Bedfordshire and Hertfordshire runs at roughly 280 to 320 mg/l calcium carbonate, which is very hard, and limescale is behind an enormous share of the failures we attend, from burnt-out heating elements to blocked jets and scaled sensors. We plan our maintenance advice and our servicing around that reality, because a machine that is descaled regularly in this region lasts years longer than one that is not. We repair, we sell and install replacement appliances when repair no longer makes sense, and PAT testing is launching soon. What we do not do is commercial machines, and we will always tell you that before you book rather than after we have taken your money.
Why people choose us
- £90 call-out covering the visit, the diagnosis and the labour
- 6-month guarantee covering parts and labour together, subject to terms
- Same-day call-outs available, next day as standard
- Vans stocked with a wide range of spares for a first-time fix
- Fixed-price labour included in the call-out, never an open-ended hourly rate
- Prices published openly, when most local firms publish none at all
- We repair and sell appliances, so you are never left stranded
- Local knowledge of the very hard water that causes most failures here
- Landlord and letting agent accounts with tenant liaison and itemised invoicing
- Straight answers in plain English, including when not to spend your money
Pick your own slot in the diary — appliance, address and a time that suits you, in about a minute.
Book online (opens in a new tab)or
07849 033758Same-day slots when we have one. Call-out from £90, labour included.
from £90 call-out — that covers the visit, the diagnosis and the labour. Parts are the only extra, quoted for your approval before we fit anything. No hourly rates. 6 months guarantee on parts and labour.
Say the price first
You get the £90 call-out and the price of any part the appliance needs before any work begins. No hourly rates, no separate diagnosis fee and no surprise additions at the end. If the numbers do not make sense for you, walking away costs you the £90 and nothing more.
Plain English, always
Our engineers explain the fault, the fix and the reasoning in language that does not require a technical background. Jargon in this trade is too often used to justify a price rather than to describe a problem. If you want to see the failed part and understand why it went, just ask.
Honest about repair versus replacement
When a machine is not worth fixing we say so, even though the repair would have been the more profitable conversation. Roughly speaking, if the repair costs more than half a comparable new machine and the appliance is past its expected life, replacement wins. Telling people the truth is the only version of this job that survives long term.
Fix it first time where we can
Our vans carry a wide range of common spares specifically so that most jobs are finished on the first visit. Getting the model number at the point of booking is a big part of that, because it lets the engineer load the likely parts before setting off. Where a part must be ordered, the return visit is included in the price you already agreed.
Stand behind the work
Every repair is guaranteed for 6 months on parts and labour together, subject to our terms and conditions — not the part alone with a few weeks on the workmanship. If the same fault comes back within that period, we return and sort it with nothing further to pay. A guarantee is only as good as how easy it is to claim, so claiming is a phone call.
Treat the home with respect
We arrive when we say we will, protect floors and worktops, put appliances back where they belong and take the packaging and the old parts away with us. Integrated units are refitted properly and left sitting square, not shoved back and left proud of the run. Small things, but they are the difference between a tradesperson you recommend and one you tolerate.
George is the best. He arrived on time, gave me excellent advice and helped me make the decision to purchase a new tumble dryer. He even sorted out the purchase for me and is arranging for the old dryer to be disposed of. Without a doubt I would highly recommend him.
George was really friendly and professional, fixed my washing machine really quickly! I will be using Appliance Kings again in the future and would recommend!
A fantastic service from George at Appliance Kings. Easy to book, communication great and problem oven fixed!
George visited us this evening at a convenient time for ourselves and replaced the fan and element on our 17 year old oven. This was an extremely economical repair rather than having to purchase a new oven. George arrived on time, was very polite, knowledgeable, and we are extremely grateful to him for fixing the problem. Would highly recommend
George could not have been more helpful and conscientious when my fridge freezer broke down in the heat. He spent a long time working through every possibility before finding a solution then staying in touch to make sure everything was ok. I highly recommend him.
George with Appliance Kings provided great service, diagnosing our dryer issue and trying multiple fix actions to correct the issue. Fair pricing for service and great communication on time of arrival.
George just visited us on a Sunday morning, fixed our dishwasher, gave useful suggestions, very cheerful and competent. Highly recommended.
Very efficient and prompt service. I really appreciated George's quick response and clear advice. Friendly, reliable service and I wouldn't hesitate to recommend them.
We had an issue with our cooker tripping out the main house electric RCB. George, from Appliance Kings, was able to attend within 48 hours and did a very thorough investigation on the cooker, testing every part.
Cooker extract hood was faulty and was fixed and cleaned by George, resulting in no new parts being required. Discussed the potential causes and next steps if the issue comes back.
Excellent service from George, easy experience from booking and will contact without hesitation again if needed. Thank you.