Samsung · Washing Machine

Samsung Washing Machine error 5E

Drain error — water is not leaving the machine at the correct speed.

That is what the machine is reporting. What is actually causing it varies — the same code can come from a blockage, a worn part or a failed sensor, and the only way to know which is to test it on the machine.

We diagnose it properly, tell you what it is in plain English and what it will cost to put right before anything is done. If it turns out not to be worth repairing, we will say so.

Please don't take the panels off

Behind them are mains voltage, a heating element and, on a washing machine, a drum that can hold thirty litres of water. Switching the machine off at the socket and checking the door is properly shut is as far as it is worth going on your own.

Other Samsung codes

Book a repair

Pick your own slot in the diary — appliance, address and a time that suits you, in about a minute.

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07849 033758

Same-day slots when we have one. Call-out from £90, labour included.

Straight answer on price

from £90 call-out — that covers the visit, the diagnosis and the labour. Parts are the only extra, quoted for your approval before we fit anything. No hourly rates. 6 months guarantee on parts and labour.

How our pricing works

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Washing machine repairs

Washing Machine Repair

Still showing 5E?

Call-out from £90, labour included. Parts on top, quoted first.